Scada Systems Response to COVID-19
Scada Systems pride ourselves on and have an unmatched reputation for delivering fast and useful technical support and commercial responses.
Given that our systems are design and document systems and not live control/monitor/SCADA systems, the urgency of the majority of technical support is not regarded as high level. We typically find that a short response lag time on most support enquiries is acceptable. For those in North America or Europe this lag can translate to "overnight" in many cases.
The COVID 19 situation is causing some disruption to businesses globally and it is possible this may impact response times at Scada Systems.
Scada Systems Ltd is operational and is still delivering:
- Software sales and licensing
- Ongoing development of EDS software
- Technical support
- Training (via self-learning video tutorials, or video conference/remote classroom with a trainer)
- Contract drafting and other manpower services
We will do everything we can to continue providing prompt responses and solutions, however circumstances beyond our control (such as overloaded telecommunications, or unavailability of contractors) may impact this at times.
If contact via voice is proving difficult, send an e-mail and we will respond as soon as we can.
If you have any business concerns regarding COVID-19 that we could help with, please contact your sales representative to discuss a solution.
Scada Systems Ltd